1. Services
We provide digital marketing services including, but not limited to:
- Search Engine Optimization (SEO)
- Pay-Per-Click (PPC) Advertising
- Social Media Marketing
- Website Design & Development
- Content Marketing and Digital Strategy
All services are delivered based on agreed proposals, contracts, or service packages.
2. Client Responsibilities
Clients agree to:
- Provide accurate and complete information
- Grant necessary access to websites, platforms, and tools
- Approve deliverables in a timely manner
- Comply with applicable laws and regulations
Delays in providing required information may affect project timelines.
3. Payments & Fees
- All fees are outlined in the agreed proposal or invoice
- Payments must be made on time as specified
- Late payments may result in service suspension
- All fees are non-refundable unless otherwise stated
4. Results Disclaimer
We strive to deliver the best results; however:
- We do not guarantee specific rankings or traffic levels
- Results may vary depending on competition, industry, and market conditions
- Search engines may change algorithms at any time
5. Intellectual Property
- All content, designs, and strategies remain our property until full payment is made
- Upon full payment, ownership may be transferred as agreed
- We reserve the right to showcase completed work in our portfolio
6. Confidentiality
Both parties agree to keep confidential information private and not disclose it to third parties without consent.
7. Termination
Either party may terminate services with written notice.
- Outstanding payments must be settled upon termination
- Work completed up to termination will be billed accordingly
8. Limitation of Liability
We are not liable for:
- Loss of revenue, profits, or data
- Third-party platform changes (e.g., search engines, social media)
- Indirect or consequential damages
9. Third-Party Services
We may use third-party tools or platforms. We are not responsible for their performance, policies, or changes.
10. Revisions & Scope Changes
- Revisions are limited to those agreed in the project scope
- Additional work outside scope may incur extra charges
11. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of Kenya.
12. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of our services constitutes acceptance of the updated Terms.
13. Contact Information
If you have any questions about these Terms, please contact us:
14. Acceptance
By using our services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.